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Billing Guarantees

Refund & Cancellation Policy

Last updated: October 21, 2026

1. 7-Day Free Trial

Every new KCheckout account includes a 7-day unrestricted free trial. You may test all features, layouts, and integrations with zero financial obligation. If you cancel before the 7-day trial ends, you will not be charged.

2. Subscription Cancellation

You can cancel your subscription at any time with a single click in Dashboard → Billing → Cancel Subscription. Upon cancellation, your account will remain active until the end of your paid billing cycle.

3. Customer Refunds for Merchant Stores

Refunds requested by your shoppers for products purchased on your Shopify store are managed entirely by you. You can issue 1-click full or partial refunds directly from your KCheckout store transaction table, which automatically credits the buyer via Whop.

4. Billing Assistance

If you experienced an accidental renewal or have questions regarding an invoice, please email [email protected].